The South African Protected Disclosures Act, Act 26 of 2000 (PDA), as amended, aims to promote greater openness and transparency in the workplace and acknowledges the need to offer legal protection to whistleblowers. The South African Constitution and the Labour Relations Act support the content of the PDA.
The PDA protects employees against retribution such as dismissal or any prejudicial conduct if they disclose information to certain persons concerning, among other things, the commission of criminal offences, unfair discrimination, injustices, and conduct detrimental to health and safety or the environment.
The Board and Management of Freedom Won believes strongly in proactively preventing fraud as well as implementing effective controls to detect and respond to fraudulent activities and misconduct. To this extent, Board and Management have adopted this Whistle-blowing Policy.
The policy is established with the aim of providing acceptable channels to stakeholders to raise and report concerns about suspected or actual breaches of Freedom Won’s policies and values, without fear of being victimised and with reassurance that whistle-blower complaints will be treated with the utmost confidentiality.
The policy aims to:
The policy is applicable to all employees, directors, customers, distributors, service providers, creditors, debtors, drivers, contractors, shareholders, and other stakeholders of Freedom Won.
The policy is effective from the date it is signed by the CEO and approved by the Board of Directors of Freedom Won.
Freedom Won commits itself to encouraging a culture that promotes openness. This will be demonstrated by:
The policy will be reviewed every one (1) year and or as soon as there are changes in regulatory requirements, trends, and leading practice. This is to ensure that the provisions of the policy continue to fulfil its objectives, Freedom Won’s legal obligations and to reflect leading practice. Any proposed changes or additions to the policy shall be subject to normal recommendations and approval processes.
Freedom Won is committed to high standards of ethical, moral, and legal business conduct.
The policy serves as a useful guideline in identifying reportable activities and misconduct such as fraud, assets misappropriation, fraudulent financial statements, harassment, and bullying, which can have debilitating effects on business performance, reputation and well being of employees.
If an employee is uncertain as to whether a particular conduct is within the scope of the policy, he/she should approach any member of Senior Management/Human Resources Department.
Asset Misappropriation:
Asset Misappropriation refers to the misuse of Freedom Won’s assets, examples include the following:
Breach: A breach is an act of breaking or failing to observe a law, agreement, or code of conduct with regards to Freedom Won.
Corruption: It is the wrongful use of influence to obtain a benefit for oneself or another person, contrary to the duty or rights of others. It consists of, but is not limited to the following:
“Employee” – means any employee of Freedom Won, including Directors, Company Prescribed Officers, permanent and temporary staff. This further extends to the meaning of “employee” and “worker” as derived from the Protected Disclosures Act No. 26 of 2000, as amended, which, inter alia, includes any person that works or previously worked for Freedom Won or who in any manner assists or assisted in carrying on or conducting or conducted the business of Freedom Won as an independent contractor, consultant, agent, temporary employee or other.
Fraud: Fraud refers to any intentional act committed to secure unlawful of unfair gain. It can occur internally or externally i.e. by employees or third parties and can be perpetrated by an individual or through collusion with others.
An act will be categorised as fraud if the act has the following characteristics:
Occupational fraud refers to the intentional use of one’s role in Freedom Won to directly or indirectly gain an unlawful advantage. According to the Association of Certified Fraud Examiners (ACFE), occupational fraud is classified as follows:
Financial Statements Misstatement: It is the deliberate misrepresentation of the financial condition of Freedom Won through the intentional misstatement, inclusion, or omission of information, in order to mislead users of the financial statements. The following are examples of financial statement misstatements:
Good Faith: This is evident when a report or concern is made without malice or consideration of personal benefit and the employee has a reasonable basis to believe that the report is true; provided, however, a report does not have to be proven to be true to be made in good faith. Good faith is lacking when the disclosure is known to be malicious or false.
Misconduct: Misconduct refers to any unethical or unlawful conduct in violation of Freedom Won’s policies, procedures, code of conduct or values. The following are examples of misconduct:
Stakeholder: A stakeholder is a party that has an interest in a company and can either affect or be affected by the business.
Stakeholders include:
Whistleblowing: Whistle – blowing is the disclosure of any information which, in the reasonable belief of the person making the disclosure, is related to suspected fraud, misconduct and unethical or illegal behaviour.
Whistle-blower: A whistle- blower is any person or entity making a confidential report about suspected or actual fraud, misconduct and unethical or illegal behaviour. A whistle-blower includes Freedom Won’s stakeholders such as employees, directors, customers, distributors, service providers, drivers, contractors, shareholders etc.
The HR Department and/or the Legal Department must ensure that appropriate controls and processes are in place to make all employees aware of:
According to the 2020 Report to the Nations, published by the ACFE, a typical organisation loses 5% of its revenue each year to fraud. Tips (whistle-blowing) accounted for 43% of frauds detected in organisations, compared to 15% detected by Compliance and 12% by management review.
The report also revealed that organisations with effective whistle-blowing platforms:
Therefore, Freedom Won encourages all employees and other stakeholders to report any cases of suspected or actual fraud and misconduct, by making use of the available whistle-blowing mechanisms.
Every effort will be made to treat the whistle-blower’s identity with appropriate regard for confidentiality.
All concerns/complaints reported will be sent confidentially and anonymously to appropriate recipients within Freedom Won. The recipients will be independent of the allegation and will have the powers in their personal capacity to ensure the concerns are addressed.
There are three (3) options to choose from in protecting your identity as a whistle-blower. This comprises: Completely Anonymous; Partially Anonymous and Full/Confidential Disclosure.
A whistleblower who selects the completely anonymous option, will not be required to supply their name or any information that might reveal their identity. Consequently, the details of the whistleblower is unknown and Freedom Won will be unable to contact the whistleblower for more information should the need arise or provide feedback on such a disclosure made by a whistleblower.
A whistleblower who selects the partially anonymous option, will be required to disclose their personal details to Human Resources Management only and the whistleblower’s personal details would not be divulged to the whistleblower’s Management.
A whistleblower who selects the confidential disclosure option, will be required to disclose their personal details to the Human Resources Management.
Employees and other stakeholders are enjoined to report incidents of suspected or actual fraud and misconduct to Freedom Won in a confidential and anonymous manner through the internal reporting channels.
The earlier a concern is reported, the more efficient it is to investigate and take more prompt action. Delay may cause substantial loss and reputation damage to Freedom Won. Therefore, as soon as a whistle-blower becomes aware of suspected or actual fraud or misconduct the whistle-blower should report through the reporting channels mentioned below.
Reported concerns may be difficult to investigate if the whistle-blowers do not provide sufficient information, we therefore encourage all whistle-blowers to provide detailed information that will facilitate efficient and effective investigation. Such information should include, but is not limited to the following:
However, lack of complete information about an incident should not discourage potential
whistleblowers from “blowing the whistle”.
It is recorded that in terms of the Protected Disclosures Act, a “disclosure’ means any disclosure of information regarding any conduct of an employer, or of an employee or of a worker of that employer, made by any employee or worker who has reason to believe that the information concerned shows or tends to show one or more of the following:
Disclosures made pertaining to matters contemplated above which are reported by an employee or worker:
shall be considered a protected disclosures in terms of which all applicable provesions of the Protected Disclosures Act shall apply.
Such matters together with the discloser’s information shall be treated confidentially and a whistle-blower shall not sustain any form of harassment, victimisation or occupational detriment as a result of making a protected disclosure.
There are three avenues available to Freedom Won employees to report a concern: Reporting to your direct manager:
Reporting directly to a responsible department:
Each of these departments will consider the details of the matter brought to their attention and will ensure that the matter is investigated and considered.
Reporting through the Statucor Whistleblowing Hotline:
Whistleblowers may submit a complaint in accordance with this policy anonymously or confidentially through the Statucor Whistleblowing Hotline should the person feel that they cannot raise the concern internally. Statucor, as an independent appointed service provider, will receive such complaints and submit the information of the complaint confidentially to the Head of the Legal/Compliance department or HR department as per agreed upon procedures between the organization and the service provider. In all instances Statucor will only share identify particulars of a whistleblower to Freedom Won if specifically requested to do so in writing by a whistleblower.
In making whistle-blowing reports, the whistle-blower is obligated to ensure that:
It shall be the policy of Freedom Won to protect whistleblowers who disclose concerns, provided the disclosure is made;
Freedom Won shall consider the following in dealing with anonymous disclosure:
Directors, executive management and or employees who acted in good faith by reporting violation of the policies and procedures shall not suffer any form of harassment, retaliation, or adverse employment consequence. Anyone who retaliates against the whistleblower (who reported an event in good faith) will be subjected to discipline, including termination of board appointment or employee status.
The whistleblower shall receive no retaliation or reprisal for a report that was provided in good faith even if the report turns out to be wrong i.e. that was not done primarily with malice to damage another or the Corporation.
Employees of Freedom Won are prohibited from supplying any information regarding impropriety to the media.
A whistle-blower is encouraged to provide as much information as possible regarding the matter in a clear and concise manner to facilitate adequate investigation, resolution, and closure.
The whistleblowing process may be initiated based on suspicion, and whistleblowers are not expected to prove the truth of an allegation. Consequently, whistleblowers will be required to provide a description of the matter, information about those involved, supporting evidence and information about witnesses, where applicable.
Examples of information that may be required include but are not limited to:
In a case where the whistleblower requests complete anonymity, such shall be respected by Freedom Won, however, it is important for the reporting party to note it may be difficult to investigate the issues disclosed under completely anonymous option. There may be cases where follow-up calls/reports are required, and such may not be possible to obtain from the whistleblower.
Whistleblowers who reveal their identity during disclosure are assured of the strictest confidentiality of such information. Individuals making reports should also endeavour to disclose their involvement in any raised concern from the outset.
If a whistle blower is involved in any wrongdoing and has elected to make such disclosure via any of the whistleblowing channels, such disclosure shall not preclude the whistleblower from being investigated.
It is understandable that whistleblowers are sometimes worried about the possible repercussions of whistleblowing. To this end, Freedom Won aims to encourage openness and will support members of employees who report concerns under the policy, even if they turn out to be erroneous.
Whistleblowers will not suffer any detrimental treatment as a result of reporting a concern. Detrimental treatment includes dismissal, disciplinary action, threats, denial of promotions, pay rise, trainings or other unfavourable treatment connected with reporting a concern.
Members of staff must not threaten or retaliate against whistleblowers in any way. In the event that such whistleblower feels or is victimised, Freedom Won shall be obligated to employ appropriate tools to offer redress to the whistleblower concerned, following the necessary investigation of such victimisation. Anyone involved in such conduct will be subject to disciplinary action which may lead to their summary dismissal.
The compliance department will maintain a strict confidential register containing all whistleblowing reports that are brought to Freedom Won’s attention and submit a summary whistleblowing report to the Board on a quarterly basis. The report will contain the following:
The Board has overall responsibility for this Policy, and for reviewing the effectiveness of actions taken in response to concerns reported under the Policy. The Board is also to ensure that the Policy is implemented, enforced and updated as required and the appropriate mechanisms for reporting suspected or actual breaches of Freedom Won’s policies are established.
In addition, the Board is required to continually reaffirm its support for and commitment to the whistleblowing mechanisms.
The Compliance / Legal Department and Human Resources Department will annually conduct audits to ensure compliance to this policy.
This policy shall be reviewed on an annual basis.
This policy shall be filed and recorded in the Document Control System.
Version History
Rev | Date | Approved by |
1 | 14 March 2024 | Antony English |
View/Download PDF of the Whistleblowing Policy
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General Enquiries
Support Enquiries
Office
Longmeadow Business Estate
Hereford Rd
Modderfontein
Edenvale
1609
This Website is operated by Freedom Won (Pty) Ltd(“we/our/us”). “Website” means the website located at www.freedomwon.co.za, any subsequent URL which may replace this website, and all associated websites, URLs and micro sites. “You/your” means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information, tools and services available from this website to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.
WE TAKE PRECAUTIONS WITH USER INFORMATION AND PERSONAL DATA.
We value our Users and respect your privacy. We collect information about you through the Website in an effort to improve your online experience and to communicate with you about our services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency, but as described in greater detail below, we may share your information under certain circumstances with businesses with whom we work to help the Website function and to provide our services. This Privacy Policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. This Privacy Policy also describes the choices you can make about how we collect and use certain of that information.
By accessing this Website, you acknowledge this Website Privacy Policy and agree to be bound by the terms hereof and the Terms of Use set forth on the Website. If there is anything you do not understand please email any inquiry to enquiries@freedomwon.co.za. If at any time you do not agree to this Privacy Policy, please do not use this Website.
We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. It is your responsibility to review any such changes or updates and check the Website from time to time to be sure you understand all terms and conditions, agreements and policies of the Website and are in compliance with them. You can tell if the policy has changed by checking the last modified date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.
Types of Personal Information Collected
We may ask you for certain kinds of personal information (“Personal Information”) to provide the services you request. This information includes: Email List – When you visit our Website, you will be given the option to be added to our email list. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please email us at enquiries@freedomwon.co.za and include your name and email address in the message or click the “unsubscribe” button found at the bottom of the emails we send you. Sharing your story – If you choose to share your story, we may ask for additional information, such as your age, full name, address, telephone number, interests or hobbies.
Use of Your Personal Information
We use the Personal Information we collect for various purposes, including: to communicate with you about Freedom Won (Pty) Ltd and other various matters, including products, services, and promotions, that might be of interest to you to improve your overall Website experience.
Sharing Personal Information With Third Parties
We do not share, sell or trade your Personal Information with any third parties, except with your consent or as described herein. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information for their own direct marketing purposes.
We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of Users of this Website or the public.
We may also disclose your Personal Information to outside individuals and/or companies that help us bring you the services we offer and to create, operate, and maintain our website. For example, we may work with third parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; and (g) provide other services designed to assist us in developing and running our Website and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.
Non-Personally Identifiable Information
Through your use of this Website, we may also collect certain non-personally identifiable information from you (“NPII”). NPII is not associated with you as an individual. It is measured anonymously and only in the aggregate.
The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the Website analyze how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also read Google’s Privacy Policy for Google Analytics. We may also use “pixel tags” (sometimes called “web beacons” or “clear gifs”), which are tiny graphic images, on the Website. Pixel tags help us analyze Users’ online behavior and measure the effectiveness of the Website and our advertising and marketing. We may also use other analytical tools to evaluate site performance using aggregated data, which contain no Personal Information. We work with service providers that help us track, collect, and analyze this information. Cookies, pixel tags and/or other analytical tools that we may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to the Website. We do not otherwise track any information about your use of other websites. Cookies, pixel tags, and/or other analytical tools in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may also work with businesses that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications, but no Personal Information is shared with them. We may combine the NPII collected through cookies, pixel tags and other analytical tools with other information we may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.
Your Security
We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, we cannot guarantee that such information will not be intercepted by third parties.
“Spoofing” And “Phishing”
A common Internet scam is known as “spoofing” or “phishing.” This occurs when you receive an email from what appears to be a legitimate source requesting Personal Information from you. Please be aware that we will not send you any emails requesting you to verify any Personal Information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at enquiries@freedomwon.co.za, as we will investigate instances of possible Internet fraud.
Children and Privacy
The Website is not meant for children, and we will not knowingly collect any Personal Information from children under the age of 13 without verified parental consent. We will remove from our files any Personal Information of anyone we discover to be under 13 years old.
Disclosure for Legal Purposes
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
How to Contact Us
If you have any questions about your privacy or security at the Website, please send an email to enquiries@freedomwon.co.za and include your name and email address in the message.
DATE LAST MODIFIED
November, 2021
Freedom Won (Pty) Ltd (Pty) Ltd
9 Zeiss Rd Kimbult Industrial Park
Building C3 & C4
Laser Park
Johannesburg
2040
This website is operated by Freedom Won (Pty) Ltd(“us/we/our”). “Website” means the website located at www.freedomwon.co.za any subsequent URL which may replace it, and all associated websites, URLs and micro sites. “You/your” means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information and services available from this Website to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein. Your continued use of this Website constitutes your agreement to these Terms of Use.
By accessing this Website, you agree to be bound by the Terms of Use set forth herein. If there is anything you do not understand, please email any inquiry to enquiries@freedomwon.co.za. If at any time you do not agree to these Terms of Use, please do not use this Website. You shall not use the Website for any illegal purposes, and you will use it in compliance with all applicable laws and regulations. You shall not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired. You agree not to attempt any unauthorized access to any part or component of the Website.
Intellectual Property
Ownership and Use You acknowledge and agree that the trademarks, copyrights and any and all other intellectual property rights in all material or content contained within this Website shall remain at all times vested in us or, in the cases where we are using such material or content under authority from a third party, in the owner of such material or content. We grant you the limited right to access and make use of the Website as our user. However, you shall not: a) reproduce, duplicate, copy, sell or otherwise exploit the Website or any image, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose; b) use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content; c) use any meta tags, search terms, key terms, or the like that contain the Website’s name or our Marks; d) engage in any activity that interferes with the Website or another user’s ability to use the Website; e) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Website and the goods or services offered on the Website; or f) assist or encourage any third party in engaging in any activity prohibited by these Terms of Use. All Site Content and all materials and content contained within the Website, including but not limited to the text, graphics, logos, button icons, images, audio clips, video clips, articles, posts and data compilations appearing on the Website, are owned by us, or used by us under authorization, and are protected by South African trademark and copyright laws. Except as otherwise set forth herein, no portion of the materials or content on this Website may be reprinted or republished in any form, and you shall not use, copy, distribute, or exploit any of Site Content in any manner without our prior written permission.
Infringement Notice
We respect the intellectual property rights of others and require that our users do the same. If you believe your work has been copied in a manner that constitutes copyright infringement, or you believe your rights are otherwise infringed or violated by anything on the Website, please notify us by sending an email to the following address: enquiries@freedomwon.co.za. In order for us to more effectively assist you, the notification must include all of the following A physical or electronic signature of the owner of the right claimed to be infringed or the person authorized to act on the owner’s behalf; A description of the copyrighted work or other right you claim has been infringed or violated; Information reasonably sufficient to locate the material in question on the Website Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit us to contact you; A statement by you that you have a good faith belief that the disputed use is not authorized by the rightful owner, its agent or the law; and A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the right claimed to be infringed or violated or are authorized to act on behalf of the owner.
Errors and Inaccuracies
We strive to provide complete, accurate, up-to-date information on the Website. Unfortunately, despite those efforts, human or technological errors may occur. The Website may contain typographical mistakes, inaccuracies, or omissions, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice.
Changes to Website or These Terms of Use
Other than as may be required by law, we reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to withdraw or withdrawal of the Website or any portion of it.
We may alter these Terms of Use from time to time, and your use of the Website (or any part of the Website) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms of Use have been changed. If you do not agree to any change to the Terms of Use, then you must immediately stop using the Website. The Website is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website.
External Sites and Resources
We are not responsible for the availability of any websites owned or controlled by third-parties. We do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such third-party external sites or resources.
Disclaimers
We make no warranties, whether express or implied in relation to the accuracy of any information on the website. The website is provided on an “as is” and “as available” basis without any representation. we make no warranties of any kind, whether express or implied, in relation to the website, including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs or are fully functional, accurate, or reliable. As set forth in the website privacy policy, you acknowledge that we cannot guarantee, and therefore shall not be in any way responsible for, the security or privacy of the website and any information provided to or taken from the website by you.
Limitations on Liability
We will not be liable for any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or any loss of goodwill or reputation, or any loss or corruption of data, or any special or indirect or consequential losses arising out of your use of the website; in any case whether or not such losses were within the contemplation of us at the date on which the event giving rise to the loss occurred.
Indemnification
You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of your breach of these terms of use or any other liabilities arising out of your use of the website, or the use by any other person accessing the website using your computer or internet access account.
Investigations of Violations of These Terms
We may investigate any reported violation of these Terms of Use and take any action that we deem appropriate. Such action may include, but is not limited to, issuing warnings, removing posted content and/or reporting any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties.
Resolution Of Claims or Disputes
Most user concerns can be resolved quickly and to the customer’s satisfaction by e-mailing us at enquiries@freedomwon.co.za. If, however, there is an issue that needs to be resolved, these Terms of Use describe how both of us will proceed. Any claim or dispute between you and us (or any of our affiliates) arising out of or relating in any way to our services, the Website, or these Terms of Use shall be resolved through final, binding arbitration. This obligation applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Included are all claims arising out of or relating to any aspect of our relationship; claims that may arise after the termination of these Terms of Use; and claims related to any direct marketing efforts, including but not limited to, complaints concerning unsolicited text messages, emails, and telemarketing calls. We each agree that each of us may bring claims against the other only in an individual capacity and not in a class action or representative proceeding. All arbitrations under this Agreement shall be conducted on an individual (and not a class-wide) basis, and an arbitrator shall have no authority to award class-wide relief. You acknowledge and agree that this Agreement specifically prohibits you from commencing arbitration proceedings as a representative of others or joining in any arbitration proceedings brought by any other person.
Miscellaneous
If any part of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of the Terms of Use. These Terms of Use and our Privacy Policy, and any other terms or agreements that may be posted on the Website (as may be amended from time to time) (“Website Agreements”) contain the entire agreement between you and us relating to the Website and your use of the Website and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information shall alter the interpretation of these Website Agreements. You confirm that, in agreeing to accept these Website Agreements, you have not relied on any representation except insofar as the same has expressly been made a representation in these Website Agreements, and you agree that you shall have no remedy in respect of any representation which has not become a term of these Website Agreements.
Contact Information
You may send us notices or communicate with us by email to enquiries@freedomwon.co.za. If you send us an email that asks for a response, and you do not receive a response within ten (10) business days, please send us another email as we may not have received your previous email. When you send e-mail to us, you are communicating with us electronically, and you agree that we may communicate with you electronically. You acknowledge that that communications by email are not considered confidential communications. Therefore, please do not send us any confidential information by email.
DATE LAST MODIFIED
November, 2021
Freedom Won (Pty) Ltd (Pty) Ltd
9 Zeiss Rd Kimbult Industrial Park
Building C3 & C4
Laser Park
Johannesburg
2040
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E: jarrett@herholdts.co.za
T: 010 630 0201
W: www.herholdts.co.za
Contact: Nick Vauqulin
E: nick@solarchargesolutions.co.za
T: 084 442 7844
W: www.solarchargesolutions.co.za
Contact: Henry Charles Seaward
Contact: General Enquiries
E: info@segensolar.co.za
T: +27(0) 11 852 2600
W: www.segensolar.co.za
East London
T: +27 43 700 7300
Port Elizabeth
T: +27 41 451 0683
Contact: Stanton Crossman
Contact: Craig Powell
T: 082 376 3206
Contact: Andre Lindenberg
E: info@herholdts.co.za
T: 041 630 0350
Contact: Nick Vauqulin
E: nick@solarchargesolutions.co.za
T: 084 442 7844
W: www.solarchargesolutions.co.za
East London
T: +27 43 743 3650
W: http://www.voltex.co.za/
Mthatha
T: +27 47 532 4706
W: http://www.voltex.co.za/
Gqeberha
T: +27 41 504 8201
W: http://www.voltex.co.za/
Contact: Trevor Angus
E: trevor.angus@ait-consulting.co.za
T: 082 774 8944
Contact: Trevor Angus
E: trevor.angus@ait-consulting.co.za
T: 082 774 8944
Contact
T:
E:
W:
East London
T: +27 43 700 7300
Port Elizabeth
T: +27 41 451 0683
East London
T: +27 43 743 3650
W: http://www.voltex.co.za/
Mthatha
T: +27 47 532 4706
W: http://www.voltex.co.za/
Gqeberha
T: +27 41 504 8201
W: http://www.voltex.co.za/
Contact: Gerry Esterhuizen
E: info@ellies.co.za
T: +27 51 403 5220
W: www.ellies.co.za
Contact: Willie Kruger
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Bloemfontein
T: +27 51 505 0700
W: https://www.voltex.co.za/
Welkom
T: +27 57 396 3191
W: https://www.voltex.co.za/
Contact: Willem Pienaar
E: willem@allsolar.co.za
T: 083 276 4387
Vaaldriehoek
Contact: Willem Pienaar
E: willem@allsolar.co.za
T: 083 276 4387
Harrismith
Contact: Bertus van Rensburg
E: harrismith@allsolar.co.za
T: 082 923 5280
Malauti
Contact: Ronald Nienaber
E: maluti@allsolar.co.za
T: 076 773 7517
Nooord Vrystaat
Contact: Hannes Ollewagen
E: dewald@allsolar.co.za
T: 062 242 4110
E: info@ellies.co.za
T: +27 51 403 5220
W: www.ellies.co.za
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Contact: Gerry Esterhuizen
Bloemfontein
T: +27 51 505 0700
W: https://www.voltex.co.za/
Welkom
T: +27 57 396 3191
W: https://www.voltex.co.za/
Midrand
T: +27 11 439 0000
Centurion
T: +27 12 663 7989
Gezina
T: +27 12 335 4413
Silver Lakes
T: +27 12 492 2741
Pretoria East
T: +27 12 348 7618
Pretoria North
T: +27 12 565 6674
Pretoria West
T: +27 12 327 5019
Contact: Jan-Hendrik Kruger
E: jh@nuvoenergyafrica.com
E: info@nuvoenergyafrica.com
T: 083 449 2598
T: 011 064 1630
W: nuvoenergyafrica.com
Contact: Andre Wolmarans
E: andre@permier-brands.co.za
T: 083 291 1272
W: www.premier-brands.co.za
Contact: Jarrett Naude
Contact: Jarrett Naude
Contact: Nick Vauqulin
E: nick@solarchargesolutions.co.za
T: 084 442 7844
W: www.solarchargesolutions.co.za
Contact: Tiaan de Beer
Contact: Pierre Wolmarans
E: sales.gp@solarvest.net
T: 012 023 2670
W: www.solarvest.net
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Alberton
T: +27 11 907 3752
Bramley
T: +27 11 887 1308
Centurion
T: +27 12 653 3090
Denver
T: +27 11 616 6269
East Rand
T: +27 11 918 5220
Kempton Park
T: +27 11 970 3290
Midrand
T: +27 11 315 5800
Montana
T: +27 12 524 9602
Pretoria
T: +27 12 330 0211
Pretoria North
T: +27 12 546 8111
Randburg
T: +27 11 792 3380
Weltevreden
T: +27 10 007 5181
West Rand
T: +27 11 951 5780
Contact: Johann Minnaar
E: johann@allsolar.co.za
T: 078 458 8625
Centurion
Contact: Johann Minnaar
E: johann@allsolar.co.za
T: 078 458 8625
East Rand
Contact: Kobus Oosthuizen
E: eastrand@allsolar.co.za
T: 078 699 2707
Pretoria East
Contact: Henning Herbst
E: henning@allsolar.co.za
T: 082 344 7995
Johannesburg
Contact: Johann Minnaar
E: johann@allsolar.co.za
T: 078 458 8625
Contact: Andrew Poluta
E: captissolar@gmail.com
T: 082 411 4060
W: www.captissolar.co.za
E: info@energenic.co.za
T: 082 891 6634
W: www.ametechnologies.org
Contact: Dylan Smith
E: dylan@getoffgrid.co.za
T: 084 569 1019
T: 011 791 2348
T: www.getoffgrid.co.za
Contact: Jan-Hendrik Kruger
E: jh@nuvoenergyafrica.com
E: info@nuvoenergyafrica.com
T: 083 449 2598
T: 011 064 1630
W: nuvoenergyafrica.com
Contact: Andre Wolmarans
E: andre@permier-brands.co.za
T: 083 291 1272
W: www.premier-brands.co.za
Contact: Nick Vauqulin
E: nick@solarchargesolutions.co.za
T: 084 442 7844
W: www.solarchargesolutions.co.za
Contact: Tiaan de Beer
Contact: Pierre Wolmarans
E: sales.gp@solarvest.net
T: 012 023 2670
W: www.solarvest.net
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Contact: General Enquiries
Midrand
T: +27 11 439 0000
Centurion
T: +27 12 663 7989
Gezina
T: +27 12 335 4413
Silver Lakes
T: +27 12 492 2741
Pretoria East
T: +27 12 348 7618
Pretoria North
T: +27 12 565 6674
Pretoria West
T: +27 12 327 5019
Contact: General Enquiries
Alberton
T: +27 11 907 3752
Bramley
T: +27 11 887 1308
Centurion
T: +27 12 653 3090
Denver
T: +27 11 616 6269
East Rand
T: +27 11 918 5220
Kempton Park
T: +27 11 970 3290
Midrand
T: +27 11 315 5800
Montana
T: +27 12 524 9602
Pretoria
T: +27 12 330 0211
Pretoria North
T: +27 12 546 8111
Randburg
T: +27 11 792 3380
Weltevreden
T: +27 10 007 5181
West Rand
T: +27 11 951 5780
Contact: Nick Vauqulin
E nick@solarchargesolutions.co.za
T 084 442 7844
W www.solarchargesolutions.co.za
Durban Prospecton
T: +27 31 910 0200
Durban North
T: +27 31 569 1916
Pietermaritzburg
T: +27 33 845 9250
Richards Bay
T: +27 35 780 7450
Contact: General Enquiries
E: ca@rectifier.co.za
T: +27(0) 11 462 4253
W: www.rectifier.co.za
Contact: Henry Charles Seaward
Ballito
T: +27 32 946 3966
W: http://www.voltex.co.za/
Briardene
T: +27 31 573 9200
W: http://www.voltex.co.za/
Durban
T: +27 31 310 7900
W: http://www.voltex.co.za/
Newcastle
T: +27 34 315 4150
W: http://www.voltex.co.za/
Pietermaritzburg
T: +27 33 345 4545
W: http://www.voltex.co.za/
Pinetown
T: +27 31 702 0831
W: http://www.voltex.co.za/
Richards Bay
T: +27 35 789 7970
W: http://www.voltex.co.za/
Contact: Denis Black
KZN North
Contact: Denis Black
E: kznnorth@allsolar.co.za
T: 082 371 9180
KZN South
Contact: Sean Black
E: kznsouth@allsolar.co.za
T: 082 326 4480
Vryheid
Contact: Rupert van Heerden
E: rupert@allsolar.co.za
T: 082 946 2261
Contact: Pieter van Heerden
Contact: Kevin Payne
Contact: Henry Charles Seaward
Durban Prospecton
T: +27 31 910 0200
Durban North
T: +27 31 569 1916
Pietermaritzburg
T: +27 33 845 9250
Richards Bay
T: +27 35 780 7450
Durban North
Ballito
T: +27 32 946 3966
W: http://www.voltex.co.za/
Briardene
T: +27 31 573 9200
W: http://www.voltex.co.za/
Durban
T: +27 31 310 7900
W: http://www.voltex.co.za/
Newcastle
T: +27 34 315 4150
W: http://www.voltex.co.za/
Pietermaritzburg
T: +27 33 345 4545
W: http://www.voltex.co.za/
Pinetown
T: +27 31 702 0831
W: http://www.voltex.co.za/
Richards Bay
T: +27 35 789 7970
W: http://www.voltex.co.za/
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Hoedspruit
T: +27 15 793 3703
Lephalale
T: +27 14 763 2215
Makhado
T: +27 15 781 6409
Phalaborwa
T: +27 15 781 6409
Polokwane
T: +27 15 297 6177
Tzaneen
T: +27 15 307 1213
Contact: Anita de Beer
E: hartbeespoort@allsolar.co.za
E: harties@allsolar.co.za
T: 082 894 3523
T: 082 386 8760
Contact: Henk van Herwaarden
E: gps@greenpowersimplified.africa
Hoedspruit
T: +27 15 793 3703
Lephalale
T: +27 14 763 2215
Makhado
T: +27 15 781 6409
Phalaborwa
T: +27 15 781 6409
Polokwane
T: +27 15 297 6177
Tzaneen
T: +27 15 307 1213
Contact: David Huxham
E: david@vacsolar.co.za
T: 082 329 0059
W: www.vacsolar.co.za
Contact: Jacques van Wijk
E: salesmbo@rectifier.co.za
T: +27 13 004 0012
W: www.rectifier.co.za
E: info@ellies.co.za
T: +27 51 403 5220
W: https://www.ellies.co.za
E: sales@greenzoneenergy.co.za
T: +27 13 753 3699
W: https://www.greenzoneenergy.co.za/
Lydenburg
T: +27 13 235 4706
W: https://www.voltex.co.za/
Nelspruit
T: +27 13 753 3641
W: https://www.voltex.co.za/
Witbank
T: +27 13 692 8536
W: https://www.voltex.co.za/
Contact: Anita de Beer
E: hartbeespoort@allsolar.co.za
E: harties@allsolar.co.za
T: 082 894 3523
T: 082 386 8760
E: info@ellies.co.za
T: +27 51 403 5220
W: https://www.ellies.co.za
E: sales@greenzoneenergy.co.za
T: +27 13 753 3699
W: https://www.greenzoneenergy.co.za/
Contact: Jacques van Wijk
E: salesmbo@rectifier.co.za
T: +27 13 004 0012
W: www.rectifier.co.za
Lydenburg
T: +27 13 235 4706
W: https://www.voltex.co.za/
Nelspruit
T: +27 13 753 3641
W: https://www.voltex.co.za/
Witbank
T: +27 13 692 8536
W: https://www.voltex.co.za/
Klerksdorp
T: +27 18 462 9945
Potchefstroom
T: +27 18 297 5520
Rustenburg
T: +27 14 597 1311
Contact: General Enquiries
E: aca@rectifier.co.za
T: +27(0) 11 462 4253
W: www.rectifier.co.za
Cape Town Montague Gardens
T: +27 21 527 8820
Diep River
T: +27 21 712 5371
Kathu
T: +27 53 723 1402
Contact: Hermann
T: 021 975 2999
W: www.outthegreenbox.co.za
Contact: Bennie Claasens
E: info@herholdts.co.za
T: 053 836 6900
Contact: Andre Lindenberg
E: info@herholdts.co.za
T: 044 630 0300
Contact: Ashley Cisneros Gutarra
E: info@herholdts.co.za
T: 021 773 0202
Contact: Nick Vauqulin
E: nick@solarchargesolutions.co.za
T: 084 442 7844
W: www.solarchargesolutions.co.za
Contact: Martin Pollack
E: martin@treetopssolar.co.za
T: 076 808 0443
T: 021 706 1227
W: www.treetopssolar.co.za
Kathu (Northen Cape)
T: +27 53 723 2222
W: https://www.voltex.co.za/
Kimberly (Northen Cape)
T: +27 53 832 1211
W: https://www.voltex.co.za/
Kuruman (Northen Cape)
T: +27 53 712 1164
W: https://www.voltex.co.za/
Upington (Northen Cape)
T: +27 54 332 6211
W: https: //www.voltex.co.za/
Blackheath (Western Cape)
T: +27 21 905 1877
W: https://www.voltex.co.za/
Brackenfell (Western Cape)
T: +27 21 982 1404
W: https://www.voltex.co.za/
Cape Town (Western Cape)
T: +27 21 531 2033
W: https://www.voltex.co.za/
George (Western Cape)
T: +27 44 873 5020
W: https://www.voltex.co.za/
Knysna (Western Cape)
T: +27 44 382 1242
W: https://www.voltex.co.za/
Mossel Bay (Western Cape)
T: +27 44 695 0010
W: https://www.voltex.co.za/
Overstrand (Western Cape)
T: +27 28 312 3366
W: https://www.voltex.co.za/
Paarl (Western Cape)
T: +27 21 872 1554
W: https://www.voltex.co.za/
Strand (Western Cape)
T: +27 21 853 8511
W: https://www.voltex.co.za/
Table View (Western Cape)
T: +27 21 556 1852
W: https://www.voltex.co.za/
West Coast (Western Cape)
T: +27 22 713 2371
W: https://www.voltex.co.za/
Wetton (Western Cape)
T: +27 21 761 4599
W: https://www.voltex.co.za/
Worcester (Western Cape)
T: +27 23 342 1795
W: https://www.voltex.co.za/
Contact: Marius Schwartz
E boland@allsolar.co.za
T 082 413 0977
Boland
Contact: Marius Schwartz
E: boland@allsolar.co.za
T: 082 413 0977
Ceres
Contact: Marius Croeser
E: marius@allsolar.co.za
T: 082 454 5599
Garden Route
Contact: Div de Villiers
E: div@allsolar.co.za
T: 082 645 5657
Helderberg
Contact: Braham van Schalkwyk
E: braham@allsolar.co.za
T: 078 482 2812
Heidelberg
Contact: Ben Dell
E: ria@allsolar.co.za
T: 083 573 5445
Hopetown
Contact: Hentie Brits
E: hentie@allsolar.co.za
T: 084 988 9088
Karoo
Contact: Jacques le Roux
E: leroux@allsolar.co.za
T: 082 872 3338
Kathu
Contact: Nisan Meiri
E: nisan@allsolar.co.za
T: 074 190 7267
Namaqua
Contact: Nico Agenbag
E: namaqua@allsolar.co.za
T: 082 452 7984
Overberg
Contact: Michael Rautenbach
E: overberg@allsolar.co.za
T: 082 874 0324
Weskus
Contact: Bertus van Rensburg
E: weskus@allsolar.co.za
T: 082 923 5280
Contact: Hermann
T: 021 975 2999
W: www.outthegreenbox.co.za
Contact: Ryan Oliver
E: ryan@specializedsolarsystems.co.za
T: 044 878 1126
W: www.specializedsolarsystems.co.za
Contact: Martin Pollack
E: martin@treetopssolar.co.za
T: 076 808 0443
T: 021 706 1227
W: www.treetopssolar.co.za
Contact: Schalk van der Merwe
T: +27 22 495 0016
T: +27 72 437 7620
Contact: General Enquiries
E: aca@rectifier.co.za
T: +27(0) 11 462 4253
W: www.rectifier.co.za
Cape Town Montague Gardens
T: +27 21 527 8820
Diep River
T: +27 21 712 5371
Kathu
T: +27 53 723 1402
Cape Town
Kathu (Northen Cape)
T: +27 53 723 2222
W: https://www.voltex.co.za/
Kimberly (Northen Cape)
T: +27 53 832 1211
W: https://www.voltex.co.za/
Kuruman (Northen Cape)
T: +27 53 712 1164
W: https://www.voltex.co.za/
Upington (Northen Cape)
T: +27 54 332 6211
W: https: //www.voltex.co.za/
Blackheath (Western Cape)
T: +27 21 905 1877
W: https://www.voltex.co.za/
Brackenfell (Western Cape)
T: +27 21 982 1404
W: https://www.voltex.co.za/
Cape Town (Western Cape)
T: +27 21 531 2033
W: https://www.voltex.co.za/
George (Western Cape)
T: +27 44 873 5020
W: https://www.voltex.co.za/
Knysna (Western Cape)
T: +27 44 382 1242
W: https://www.voltex.co.za/
Mossel Bay (Western Cape)
T: +27 44 695 0010
W: https://www.voltex.co.za/
Overstrand (Western Cape)
T: +27 28 312 3366
W: https://www.voltex.co.za/
Paarl (Western Cape)
T: +27 21 872 1554
W: https://www.voltex.co.za/
Strand (Western Cape)
T: +27 21 853 8511
W: https://www.voltex.co.za/
Table View (Western Cape)
T: +27 21 556 1852
W: https://www.voltex.co.za/
West Coast (Western Cape)
T: +27 22 713 2371
W: https://www.voltex.co.za/
Wetton (Western Cape)
T: +27 21 761 4599
W: https://www.voltex.co.za/
Worcester (Western Cape)
T: +27 23 342 1795
W: https://www.voltex.co.za/